www.polixromo.gr is the online store of the sole proprietorship, Dimitrakaki Maria, with the distinctive title "Polixromo", based in Agios Dimitrios, Attica, 43 Ploutarchou, 173 42, +30 210 9953214, email:
Polixromo is an e-shop that showcases and sells its products.
Please read the following terms and policies carefully, as your transaction with us entails the acceptance of these terms and policies.
- Terms
Polixromo reserves the right to unilaterally amend or renew its present terms and policies. It undertakes the obligation to inform the users for any modifications as well as for any change of the terms and policies, through the website of this e-shop. It is specified that any change in its terms and policies does not cover orders you have already placed.
- Provided information & Products
Polixromo is committed to the completeness and validity of the information provided on the website of www.polixromo.gr, both in terms of the existence of essential features that are described on a case-by-case basis for each product available. Polixromo is not liable for any technical or typographical errors that have gone unnoticed or have occurred unintentionally or due to any interruption of the website due to force majeure.
- Limitation of liability
Polixromo, guarantees the daily and timely information of both its partners and visitors of its site, about the availability of its products, posting in each item the status of its availability and specifically with the terms "Available" and "Not available". In cases where an item states that it is "Available", it is possible to order it and pick it up by visiting our physical store at Ploutarchou 43, Ag. Dimitrios, Attica 173 42.
The online store of Polixromo, is not responsible for any technical problems that may occur to users when they attempt to access the website and during their access and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, Polixromo has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.
- Intellectual property rights
The website www.polixromo.gr is the official website of Polixromo. All content of the websites, posted by "Polixromo", including images, graphics, photos, drawings, texts, services and products are the intellectual property of Polixromo and are protected under the relevant provisions of Greek law, European law and international conventions. The names, images, logos and insignia that represent Polixromo and / or its online store or third parties contracted with these as well as their products or services, are exclusive marks and distinctive features of Polixromo or www.polixromo.gr and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and imperfect competition.
In any case, their appearance and display on the websites www.polixromo.gr should in no way be construed as a transfer or assignment of their license or right of use.
- User Obligations
The users of the website www.polixromo.gr accept that they will not use it and the online store of Polixromo for sending, publishing, e-mailing or transmitting in any other way any content that is illegal, harmful, threatening, offensive, disturbing, defamatory, obscene, libelous, violates someone else's privacy, shows malice, or expresses racial, ethnic or other discrimination and may cause harm to minors in any way. It is not allowed for such content to be transmitted in accordance with the law or contractual or managerial relationships (such as inside information, property and confidential information obtained or disclosed as part of employment relationships or covered by confidentiality agreements), as well as content that infringes any patent, trademark, trade secret, intellectual property rights or other third party property, contains software viruses or any other code, files or programs, designed to interrupt, damage, destroy or prevent the operation of any computer software or hardware and any content that, intentionally or unintentionally, breaks the applicable Greek and Community llegislation and its provisions, may harass third parties in any way and is used to collect or store users' personal data.
- Security
Polixromo recognizes the importance of the issue of security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, in order to ensure your maximum possible security. All information, which is related to your personal data and your transactions, is secure and confidential. The security of the Online store of Polixromo is achieved by the following methods:
Customer Identification
There are two passwords used for your identification: The Entry Password (e-mail or username) and the Personal Secret Security Code (password), which provide you with an absolute secure access to your personal information each time you enter them.
Automatic Disconnection
If there is no activity for 60 minutes, the members of the online store of Polixromo are automatically disconnected.
Controlled Access (firewall)
Access to the Polixromo systems (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and information of the company.
Confidentiality of Transactions
Confidentiality is self-evident. The same basic principles that govern traditional transactions apply in the case of e-commerce as well. All information transmitted by the user / member to "Polixromo" is confidential and "Polixromo" has taken all necessary measures to use them only to the extent deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:
Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.
Polixromo does not disclose the details of the transactions of its associates, unless it has a written authorization from you or if this is imposed by a court decision or a decision of another public authority.
In the event that Polixromo uses third parties to support its systems, it takes care to ensure confidentiality.
Subject to the provisions of Chapters 5, 6 of this document, relating to Personal Data, you may request any information kept for you as well as their correction in the event that you can prove that an error has been made.
For your own safety, you should also treat all information provided through the service as confidential and not disclose it to third parties.
- Data Protection Directive
During your visit to the www.polixromo.gr page you may be asked to state your personal information (name, surname, profession, email address, shipping address, etc.) in order to process your orders or to provide our services. Any personal data that you declare anywhere on the pages and services of the www.polixromo.gr website, are kept exclusively for reasons related to your transactions with us, the improvement of the services provided and the assurance of the operation of the respective service and may not be used by any third party (except where allowed by law and to the responsible authorities only).
In any case, the employees of Polixromo who have access to your personal data are specific and the access of unauthorized persons to your personal data is prohibited. Every reasonable measure has been taken to secure your data. Your personal information, in extremely rare and special cases, may be disclosed to companies cooperating with Polixromo, in order to support, promote and execute your business relationship with us, but always under conditions that fully ensure that your personal information is not subject to any illegal processing.
For any question or suggestion or statement related to these issues please contact us.
At any given time, the user reserves the right to be informed or to object to the further processing of his data in accordance with current legislation for the protection of personal data.
- Payment Methods
For our partners-retail stores and for their online orders: the agreed method of payment of our general cooperation is valid. For your own convenience, you will find on our site the numbers of our company's bank account in 3 main banks, National Bank of Greece, Piraeus Bank and Alpha bank.
For the visitors of our online store: after the completion of your purchases, you can choose one of the following payment methods:
- Payment at our physical store (does not apply to inflated balloons) as long as your choice was to pick up your purchases yourself, by coming to our place. You can choose to make your payment either in cash, or by credit card, or by transfer to our bank account via web banking from your bank account, or by direct deposit to our bank account by going to an ATM.
- Cash on delivery (does not apply to inflated balloons) when your parcel is delivered to you by the courier, at the address you have indicated to us.
- Payment by credit card, through our online store, with secure connection to the banks' websites
- By bank transfer from your bank account to one of our company’s bank accounts, which are posted on our website, through web banking and
- By direct deposit in our bank account, in the ATM’s of each bank.
Please see in detail all our payment policy in a separate file of our site, posted under the "Payment Policy" section.
- Shipping Methods
For the visitors of our online store: after the completion of your purchases, you can choose one of the following shipping methods:
- Pickup of your purchases with your visit to our physical store on Ploutarchou 43, Agios Dimitrios
- Delivery of your purchases to your place (does not apply to inflated balloon orders), through a courier company, to the address you have indicated to us.
Please see in detail our shipping policy in a separate file on our site, posted under the "Shipping Policy" section.
- Informative e-mails (newsletters)
- Our company will send you informative emails at regular time periods.
- Our company is not responsible if the newsletters are not delivered to their destination, although it makes every effort with ISP’s (Internet Service Providers) for delivery.
- Newsletters can end up in the spam folder, so please check regularly that they are not sent there.
- Enter the mailing address of our company in your safelist
- In case you wish to no longer receive the newsletters or you wish to unsubscribe altogether from the news sending system of "Polixromo", you can use the link mentioned, either to deactivate the newsletters of the specific category, or in general of all newsletters.
- Our company uses a provider (third party company) for the identification (tracking) of the recipients of the newsletters. It does not provide any information about first name, last name and home address to third parties.
- In case you have placed an order in "Polixromo" by using our website, we send automated information emails about the progress of your order. There is no way to deactivate these updates, the sending of which is a prerequisite for the proper placement of your order. We expect you to ensure that these e-mails can reach you and keep them throughout the duration of our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general terms of our transactions, to inform us without delay.
